AI order-taking for florists.
Bouquet orders happen in DMs — especially on Mother's Day, Valentine's, and funeral week. You're at the bench arranging. Botique reads the message, checks what's in season, and sends a payment form before the customer's mind wanders to another florist.
Where DMs break down
- Peak-day order volume spikes so hard that messages slip through the cracks.
- Customers want a price before they commit — you want to arrange, not quote.
- Same-day delivery windows disappear quietly when you miss an early DM.
What Botique replies
“Hi! Do you have any bouquets under $80 ready today?”
Yes — our Bright Market bouquet is $65 and the Soft Pastels is $75. Both available for pickup by 4pm today. Want me to start the order?
“Can you deliver to Ponsonby tomorrow morning?”
Yes — $15 delivery to Ponsonby before 11am. Pick a bouquet from our catalog and I'll send a pre-filled order form.
“Something for a funeral, white only”
I'd recommend our White Memorial arrangement — $95. Delivery or pickup? I can have it ready in 2 hours.
Why it fits a flowers & plants business
- ✓Same-day pickup windows surfaced in the reply, not buried in a website.
- ✓Bank transfer option for customers who don't want to enter card details from a phone.
- ✓Low-stock alerts on popular bouquets so you don't sell what you can't make.
Frequently asked questions
Can the bot handle same-day delivery requests?
Yes. Pickup windows and same-day cutoffs go in your tenant FAQs ("same-day pickup before 4pm") and the bot quotes them inside replies, alongside bouquet prices. Live stock counts mean a sold-out bouquet does not get offered.
What if a flower is out of stock — can the bot suggest alternatives?
It does not have a recommendation engine that proactively proposes substitutes. What it does do is honestly say "the Bright Market bouquet is sold out today" and let the customer pick something else from the catalog. For nuanced substitution decisions ("can you swap the gerberas for natives?"), the bot defers to you rather than guessing.
Can buyers leave special-occasion details like a card message?
Yes. The order form includes a customer-notes field where buyers leave card messages, recipient names, and delivery instructions. Those land in your dashboard alongside the order, so you have everything ready when you build the bouquet.
Does Botique handle Mother's Day / Valentine's Day peak volume?
Pricing is flat $10/week regardless of how many DMs come in — no per-conversation surprise on a busy day. Stock counts are honored automatically, so popular bouquets stop being offered the moment the last one is reserved. The bot is your safety net on peak days, not another thing to manage.
No credit card required.