Everything a social seller actually needs.
Built around the real workflow of selling through DMs on Messenger, Instagram, and WhatsApp — not a generic ecommerce toolkit bolted onto a chat widget.
AI chat assistant
A 24/7 AI assistant for your Messenger, Instagram, and WhatsApp DMs. It reads every customer message, checks your live inventory, answers product questions in natural language, and sends a native order form when the customer is ready to buy. You keep full inbox access — the bot only replies when nobody else is.
- ✓One assistant across Messenger, Instagram & WhatsApp
- ✓Understands customer intent from free-text messages
- ✓Grounded in your actual catalog — no hallucinated stock
- ✓Hands off to a human when asked directly
- ✓Toggle on or off per channel from your dashboard
Hosted storefront
A mobile-first catalog at yourname.botique.nz (or your own custom domain). Customers browse, select dates, add to cart, and check out without leaving the page. Designed for social link-in-bio traffic first, SEO second.
- ✓Fast, mobile-first design
- ✓Date picker for rental availability
- ✓Guest checkout with email-based order lookup
- ✓Custom domain support with automatic HTTPS
Date-aware inventory
Track stock per product. If you rent, Botique calculates availability across overlapping date ranges so the bot never offers an item that's already booked. Works equally well for sale products with a simple stock count.
- ✓Rental and sale businesses — same dashboard
- ✓Overlapping-date stock calculation
- ✓Pending-payment reservations counted against stock
- ✓Bulk import / export via CSV
Stripe Connect payments
Customers pay by card through Stripe, or transfer to your bank account with auto-generated instructions. Funds settle directly to your Stripe account — Botique never holds your money or touches your bank details beyond storing your account number for customer emails.
- ✓Stripe Connect Standard — you own the account
- ✓No platform fee on transactions
- ✓Bank transfer alternative for cash-preferred customers
- ✓Auto-generated payment instructions by email
Order management
Every order — whether it came through Messenger, Instagram, WhatsApp, your storefront, or manual entry — lands in one dashboard. Filter by status, date, or customer. Add private notes, update fulfilment state, and export to CSV for accounting.
- ✓Unified inbox for all channels + storefront orders
- ✓Customer contact and order history view
- ✓Fulfilment status with email triggers
- ✓CSV export for bookkeeping
Automated emails
Order confirmations, payment instructions, and fulfilment updates are sent automatically the moment an order changes state. Every template is on-brand and editable — nothing goes out with generic copy.
- ✓Order confirmation to customer + to you
- ✓Bank transfer instructions with your account details
- ✓Editable email templates with merge fields
- ✓Delivery logging for troubleshooting
No credit card required.