15 April 2026

Unified Social Inbox across admin and platform

One inbox shows every Messenger, Instagram, and WhatsApp conversation — with disconnect buttons and a token-refresh cron that keeps Meta sessions alive.

Every conversation — Messenger, Instagram, and WhatsApp — now lives in a single unified inbox, both inside the per-tenant admin and on the platform-level operations view. Disconnect buttons let sellers unlink a channel without touching Meta's settings, and a background cron refreshes long-lived Meta tokens every 50 days so sessions don't silently expire.

What's new

  • Single Social Inbox merges Facebook, Instagram, and WhatsApp threads.
  • Disconnect for each channel lives on /dashboard/settings/integrations.
  • Token refresh cron runs daily and rotates tokens that are within the Meta refresh window (60-day hard expiry).

Why it matters

Before this, a token expiring silently would break the bot until the seller noticed their conversations went cold. The refresh cron makes the connection feel permanent — set it up once, don't think about it again.